Fraud Program Manager - Debit Card (Hybrid - Oak Ridge, NJ)

POSITION SUMMARY

Fraud Program Manager is accountable for end-to-end fraud risk strategy and fraud performance for the Debit Card program and portfolio, with authority to independently assess risk, recommend and implement controls, and drive cross-functional execution. The incumbent leads the development and ongoing optimization of fraud rules, processes, strategies, and controls to mitigate fraud risk while balancing customer experience, approval rates, and product P&L impacts. This role will be responsible for developing, implementing, monitoring, and reporting on effective fraud controls while partnering with Operations, Product, Technology/Data, Finance, and external vendors, and will drive reductions in fraud losses through data-driven solutions and program governance.

KEY RESPONSIBILITIES: