Opportunity Description
Role: Fraud & Dispute Associate
Location: Omaha, NE 68114 (100% On-site)
Duration: 6+ Month Contract
Job Description:
- As a Fraud & Dispute Associate, you will provide support to Fiserv clients’ card portfolio chargeback programs (debit, credit, prepaid). You will investigate claims, compare multiple avenues of processing disputes/chargebacks, and decide on the best path to resolution.
- This important position is required to ensure that we take care of our clients, as well as their customers.
What you will do
- :Investigate, evaluate, and process disputes/chargebacks, contacting cardholders to investigate possible fraud
- .Understand compliance and verification procedures to effectively process cardholder information, while staying up to date on network regulatory requirements and client guidelines
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