Opportunity Description
FREELANCE: Senior Process Improvement Analyst
Senior Process Improvement Analyst
6 months+ Freelance Contract (or FTC) - Daily Rate
Hybrid Working - London, UK
James Carrera of Digital Data Foundation is sourcing a Senior Process Improvement Analyst to shape legal service delivery within an international law firm as part of a Business Transformation Programme.
Responsibilities
Drive Process & Quality elements of a large business transformation programme at the Firm, including:
- helping stakeholders to define the scope of their processes
- facilitating workshops to process map current and future state processes to support software requirements gathering and/or training
- conducting voice of the customer interviews and surveys
- analysing data to baseline performance and determine appropriate KPIs
- design and implement governance around process ownership <...
Ready to Apply?
Submit your application for FREELANCE: Senior Process Improvement Analyst at Digital Data Foundation
Apply for this Position