Opportunity Description
We are seeking a detail-oriented and proactive Bilingual Accounts Receivable / Collections Specialist to join our clients' team. This role is responsible for the full accounts receivable cycle, with a strong focus on collections and maintaining positive client relationships in both English and French.
Key Responsibilities
- Manage full-cycle accounts receivable, including invoicing, cash application, and account reconciliations
- Proactively follow up on outstanding balances and drive collections efforts to reduce aging
- Communicate with customers via phone and email in both English and French
- Investigate and resolve billing discrepancies, short payments, and disputes
- Maintain accurate customer account records within the ERP system
- Prepare aging reports and provide regular updates on collection status
- Collaborate with internal teams (sales, customer service, accounting) to resolve issues
- ...
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