French Customer Support Agent - Braga, Aveiro - LIS9

We are a global marketplace for refurbished devices. Thanks to our rigorous evaluation

process, only the best refurbishers can sell on our platform. As a Customer Support

representative, you will provide warm and professional service to our customers,

efficiently resolving any issues they may face. You will ensure excellent service standards

and maintain high customer satisfaction while enjoying your work every day.

Your Role as a Customer Support Agent:

• Responsibilities:
• Assist clients via inbound calls, chat, or email in the after-sales process by answering
• inquiries regarding reservations and attending to potential requests.
• Resolve product or service problems by clarifying customer complaints.
• Provide accurate, valid, and complete information using the right methods and tools.

Requirements

• Fluency in French (Native);
• Good knowledge of English (...