Home / Careers / French Quality Specialist for DJI - Lisbon, Portugal
S

French Quality Specialist for DJI - Lisbon, Portugal

Sitel

Lisbon, Lisbon, Portugal Full-time June 19, 2026
Apply Now

Opportunity Description

Come and work with us.


We are looking for a French Quality Specialist to ensure that all external and internal requirements are met. You will be responsible for monitoring procedures and outputs and identifying mistakes or non-conformity issues.

As a Quality Analyst in this project, your daily responsibilities will include:

  • Monitors CSR’s performance on a daily basis, by taping, listening to, reviewing and evaluating calls.

  • Provides appropriate feedback to CSR's on quality of service to ensure adherence to procedures and scripts with the aim to improve the service delivered to the caller in all aspects (soft skills, product knowledge, systems skills)

  • Attends and participates in meetings with supervisors and Team Managers / Project Leaders to discuss outputs of monitoring

  • Reports script problems or questions to appropriate areas

  • Assists our client in monitoring specific progra...
    • Full-time Business Operations Specialists

    Ready to Apply?

    Submit your application for French Quality Specialist for DJI - Lisbon, Portugal at Sitel

    Apply for this Position

    Opportunity Details

    Location Lisbon, Lisbon
    Country Portugal
    Type Full-time
    Category Business Operations Specialists
    Posted June 19, 2026
    Deadline July 29, 2026

    About Sitel

    S

    Sitel

    Lisbon, Portugal

    Share This Opportunity