French Speaking Customer Advisor (on-site)

Step into the fast-moving world of financial technology! We are hiring French-speaking Customer Success Advisors to join our headquarters in Lisbon. Supporting a major Payment Solutions brand, you will be the main point of contact for people using digital finance tools. This is more than just a support job—it is your chance to start a career in the booming Fintech industry while living in the beautiful Portuguese capital.

Your Core Responsibilities

As a customer success advisor, you do more than just answer questions. You help users navigate the online payment world and make sure their money transfers go smoothly.

KEY RESPONSIBILITIES

• Customer Support: Answer French-speaking clients through various channels regarding payment processing, digital wallets, and account status.
• Problem Solving: Take ownership of difficult billing questions and technical issues to ensure every customer gets a sol...