French Speaking Customer Advisor (on-site)

Join our fast-growing Lisbon team as a French-speaking Customer Advisor for a top global Payment Solutions company. In this role, you will be the main point of contact for French speakers using a world-leading online finance platform. We are looking for people who are great at talking to others, solving problems, and providing excellent service in one of Europe's most beautiful cities.

Your Daily Responsibilities

As a customer advisor, you do more than just answer questions. You help users navigate the online payment world and make sure their money transfers go smoothly.

KEY RESPONSIBILITIES

• Customer Help: Answer incoming questions through phone calls and online chat, giving clear and helpful advice on how to use the payment system.
• Tech Support: Help users set up their accounts, check their payment status, and fix technical problems.
• Security & Fraud: Keep an e...