French Speaking - Customer Service Advisor

Join our French Customer Advisor team.

As a customer advisor specialist, your daily responsibilities will include:

● Provide first-contact resolutions to customer queries

● Offer specialized customer support through written and phone communication

● Build a meaningful relationship, answering customers' questions in a courteous, friendly, and professional manner

● Meet and exceed our customer service quality goals, compliance regulations, and productivity targets

● Create an amazing customer experience that people value and we are proud of

● Be responsible to follow the direction of the management and provide feedback

● Deal with English & French Speaking Calls.

To succeed in the role, you will need to have:

● Fluent in English & French Speaking & Writing

● Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills