French Speaking Customer Service for Sustainability & Green Energy Company

Mercier Consultancy is excited to announce an opportunity for a French Speaking Customer Service Representative for our Client's Sustainability & Green Energy Company. In this important role, you will provide exceptional support to our French-speaking customers, assisting them with inquiries related to sustainable energy solutions and environmentally-friendly products.

Your fluency in French will be essential in guiding clients through their questions about products, services, and sustainability initiatives, ultimately fostering a positive customer experience while promoting our commitment to a greener future.

Responsibilities

• Deliver high-quality customer service in French via phone, email, and chat regarding sustainability and green energy inquiries
• Assist customers in understanding product benefits, service offerings, and eco-friendly practices
• Handle customer complaints and inquiries in a professional and timely manner
• Doc...