French Speaking Customer Support Specialist - Digital Advertising

Ready to elevate your career and join a fast-growing team in the digital world ?
Join our dynamic team at TP in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere!

Responsibilities:

• Verification Operations: Process and validate license, insurance, and business registration submissions for new reviews and recertifications.
• Support & Escalations: Provide phone/email support for live advertisers and review escalated photo submissions requiring language expertise.
• Content Compliance: Assess reviews based on guidelines; process Guarantee claims.
• Performance Monitoring: Evaluate provider quality, collaborate on improvement initiatives, and support retention through churn analysis and reporting.
• Onboarding Assistance: Guide businesses through onboarding, ensuring all requirements are met for a smooth go-...