French-Speaking For Online Streaming Service - Work In Greece - Paid Relocation

Mercier Consultancy Group is excited to announce a paid relocation opportunity for French-speaking Customer Service Representatives to join a leading Online Streaming Service in Greece. This remote role is perfect for candidates who are enthusiastic about delivering top-notch customer support in French while enjoying the vibrant lifestyle and culture of Greece.

Key Responsibilities

• Respond promptly and professionally to customer inquiries in French through phone, email, and live chat.
• Assist customers with subscription management, billing questions, and technical troubleshooting related to the streaming platform.
• Provide accurate information about the service's content library, features, and promotions.
• Maintain thorough records of customer interactions and resolutions using CRM tools.
• Collaborate with technical and content teams to resolve issues and improve customer satisfaction.
• Stay updated on new streaming con...