Front Desk Administrator

Position Summary

Multidisciplinary role incorporating various tasks and duties related to Office Administration, Customer Care / Frontline Reception (receiving of client’s guests, answering telephone calls for switchboard) & Helpdesk (processing work orders on CAFM system)

Key Accountabilities/ Principle
Responsibilities
 
PRIMARY DUTIES

·        Customer Care / Frontline Reception
·        Helpdesk / Call Centre Administration
·        Office Administration

SECONDARY DUTIES
Customer Care/ Frontline Reception

Provide efficient and professional reception services to support client operations
 
·        Respond to all calls in a professional manner, ensuring professional image is projected at all time
·        All teleph...