Front Desk Agent - Catalina Hotel

The Front Desk Agent is responsible for ensuring all guests are promptly checked-in and out of the hotel, and all guest requests and queries are handled politely and efficiently in accordance with hotel standards.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Check guests out of the hotel in accordance with procedures; make change, cash checks, and post charges to guest accounts, using standards of service
• Welcome and register guests into Hotel, fulfilling requests, following special instructions and adhering to established security and credit policies and procedures, using standards of service.
• Must have a professional image and p...