Front Desk Agent, The Savoy Hotel

Job Description

Job Title: Front Desk Agent

Department: Front of House

Inspired & Supported by: Reception Manager

Your purpose will be: First impressions are everything! As a Receptionist with The Savoy you have the opportunity to provide a welcome experience like no other. Your personalised greeting, care in Guest room selection and knowledge of the hotel will ensure our Guests have a lasting memory of their visit.

You will be accountable for:

• Passionately and expertly creating a 5-star luxury guest experience, characterised by flawless efficiency and authentic emotional connection
• Taking ownership of any guest request which comes your way seeing it through until completion

Your key responsibilities & contribution will be:

Reporting to theFront OfficeManager, responsibilities and essential job functions include but are not limited to the follo...