Opportunity Description
Position Summary
- Organize, confirm, process, and conduct all guest check‑ins/check‑outs, room reservations, requests, changes, and cancellations, securing payment and verifying/billing adjustments.
- Activate and file room keys and print contingency lists to record all guests for emergency purposes.
- Process all guest requests, relay messages, and follow up on outstanding requests or problems from the previous day.
- Run and review daily reports and logs, and complete cashier and closing reports in the computer system.
- Accept and record wake‑up call requests and deliver them to the appropriate department.
- Count bank at the beginning and end of each shift, securing the bank and processing all payment types, adjustment vouchers, paid‑outs, correction vouchers, and miscellaneous charges while providing change.
- Notify Loss Prevention/Security of any guest reports of theft.
- Follow all company policies and proc...
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