Front Desk Executive

WHO ARE WE We are a fast-growing boutique hospitality company in Singapore. We believe attitude counts as much as skill. As a result, we hire motivated people from whom we will expect much, but whom we also coach and develop to perform superbly in a conducive environment that rewards success. WHAT YOU WILL BE DOING Provide friendly and efficient check-in and check-out service at the hotel reception Carry out completion of the registration process by retrieving and inputting information from a computer system and confirming the guest's hotel reservation information. Handle and resolve guest complaints and special requests in a professional manner, always ensuring prompt action. Willing to take on a proactive role, ensuring that all hotel policies and instructions are followed throughout at the Hotel Reception counters and Lobby. Handle walk-in, email, phone enquiries, and internet hotel room reservations Adhering to all front desk cashiering duties, including proper credit and cash hand...