Front Desk Receptionist

Monart 5 Star Destination Spa Hotel have a vacancy for a Receptionist to join our Front Office team.



Responsibilities



To greet guests on arrival with a warm and professional friendly manner.

To check in and out guests efficiently using the Reslynx Reservation System whilst adhering to our SOPs and Shift Plan.

To communicate our services and facilities to guests as required.

To deal with request, queries and suggestions quickly and efficiently.

To ensure that the guests needs and requirements are met.

To take all reservations and ensure that all changes are updated in the hotel system accordingly.

To promote and up sell the hotels facilities at all times.

To answer the telephone in a warm and friendly manner and to divert calls to the relevant and correct extension and to take detailed messages as required.

To ensure that billing is correct and carried out in accordance w...