Front of House Team Member

Role Overview

What makes the perfect pub? Great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi‑award‑winning pubs‑with‑rooms company located in some of the most outstanding destinations across the north of England and Wales. At ICG, we deliver exceptional hospitality by living our core values of respect, customer‑focused, warmth, and honesty, all with the goal of making people happy.

The Swan is tucked beneath the dramatic fells surrounding the picturesque village of Grasmere in the Lake District. It is a charming inn that provides a perfect base to explore Grasmere’s natural beauty and surrounding landscape.

As a member of our Front of House team, you are the first smile that welcomes guests and the friendly face that ensures their experience is warm and memorable from start to finish. Your positive attitude, attentiveness, and passion for hospit...