Opportunity Description
Responsibilities
- Create, amend or cancel room reservations for guests, including group arrivals.
- Pre-assign rooms and monitor on departures.
- Coordinate with Housekeeping for the assignment and preparation of rooms for guest arrivals.
- Perform check-in and checkout functions in a friendly and professional manner for all guests, including the welcoming of VIPs, group and individual travellers. Escort guest to room for in-room registration, if required.
- Assign the requested room type and perform room move according to guest requests.
- Upsell higher categories of rooms / introduce Instant Award to guests to increase hotel revenue.
- Obtain guest particulars and update them, including guest preferences, in guest history.
- Perform foreign currency exchange and travellers cheques exchange in an accurate manner in accordance to hotel policies and procedures.
- Post mini‑bar charges to guest folios for any...
Ready to Apply?
Submit your application for Front Office Executive at SHERATON TOWERS SINGAPORE HOTEL
Apply for this Position