Front Office Manager

Responsibilities:
Front Office & Client Management:

• Manage clients’ calendars and appointment scheduling efficiently.
  
• Interact with clients and clearly explain clinic services, treatments, offers, and schemes.
  
• Handle client grievances professionally and provide appropriate solutions to ensure high levels of client satisfaction.
  
• Introduce and promote the latest organizational offers and schemes to clients.
  

Billing, Records & Reporting:

• Perform analysis, billing, and invoicing activities accurately.
  
• ⁠Maintain patient records in both physical files and computer systems, ensuring confidentiality and accuracy.
  Analyze data and prepare periodic reports for management review.
  

Pharmacy & Inventory Management:

•⁠ ⁠Manage pharmacy operations and maintain adequate inventory levels.

•⁠ ⁠Oversee inventory f...