Front Office Manager

PRIME PURPOSE:

To manage the hotel to provide courteous, professional, efficient and flexible service that is consistent with the Accor Group standard Policies & Procedures in order to maximize guest satisfaction. Guide all Front Office personnel and ensure proper completion of all Front Office duties. Strive to achieve optimum operating results while providing guests with the highest level of service and satisfaction. Ensure that grooming & uniform standards are maintained by all team members. Responsible for day to day operations of Front Office Department. Any matter which may affect the interests of the hotel should be brought to the attention of the Management.

KEY RESPONSIBILITY:

FINANCE:

• To coordinate and assist in implementing an effective and efficient Payroll Management / Resource allocation through establishing a flexible work force througho...