Front Office Medical Administrator - Panorama

Front Office Administrator seeking a professional and highly organised Front Office Administrator / Medical Receptionist tomanage the day-to-day front desk operations.

Proven medical reception experience within a medical practice, specifically ophthalmology.

Job Specification
Reception
Answering calls in a professional, courteous and effi cient manner
Take messages and ensure they are actioned by the relevant person
Maintain the issue logbook for all messages and matters that arise on a daily basis
Assist with phone, email or sms patients with feedback from doctor regarding messages left
Assist with managing the diary – booking patient appointments, communicate billing policy to all new patients
Assist with preparing all fi les for following day’s appointments
Welcome patients arriving in a friendly and professional manner, communicate time delays to manage client expectations
Assist with chec...