Front Office Receptionist

Job Title: Front Desk Receptionist (Zero Hours Contract)

Location: Cardiff City Centre

About the Role

We are looking for a friendly, professional, and flexible Front Desk Receptionist to join our team on a zero hours basis. This role is ideal for someone who can provide excellent customer service while being available to work varying shifts as required, including evenings, weekends, and holidays.

As the first point of contact, you will play a key role in creating a positive experience for all guests, clients, and visitors.

Key Responsibilities

• Greet and welcome guests, visitors, and customers in a professional and courteous manner
• Manage check‑ins and check‑outs
• Answer phone calls, emails, and general enquiries promptly
• Handle bookings, reservations, or appointments
• Provide accurate information about services, facilities, or local area
• Maintain a clean, organised, and prese...