Front Office traineeship (Barcelona)

Front Office Trainee

We are looking for an energetic individual to join our Customer Service team as a Front Office Trainee. The role includes handling customer inquiries, processing returns, resolving issues, integrating and analyzing customer data across channels, and maintaining high standards of quality, safety, and compliance.

Key Responsibilities

• Handle customer inquiries and resolve issues promptly to ensure customer satisfaction.
• Process returns and handle related documentation.
• Integrate and analyze customer data from various channels, maintaining clean and accurate records.
• Uphold quality, safety, and compliance standards, contributing to a culture of excellence and continuous improvement.

Minimum Requirements

• Native‑level proficiency in one of the following European languages: Dutch, French, German.
• Fluent in the local language and English.
• Bachelor’s degree or currentl...