Full-Time Patient Services Specialist Grimsby

Join FYidoctors in Grimsby as a full-time Patient Services Specialist. Deliver outstanding patient support through face-to-face interactions, phone calls, and emails while creating a positive clinic experience.

This role is essential to providing top-notch service at the FYidoctors Grimsby - Main St clinic. You will greet patients, manage check-ins, coordinate appointments, and perform pre-testing. Your proficiency with technology, coupled with excellent communication skills, will ensure an exceptional experience as you assist patients with eyewear and billing.

Key Responsibilities:
• Greet patients and manage clinic check-ins and check-outs
• Conduct pre-testing for comprehensive eye care
• Coordinate appointments and manage billing processes
• Handle eyewear pick-ups and minor repairs
• Support clinic operations with additional duties as needed

Requirements:
• Previous retail experience is an asset
• Abi...