G20 - UI/UX Designer

Role Overview As a UI/UX Designer, you will collaborate closely with Product Managers, Engineers, and government stakeholders to shape digital experiences for both internal agency users and members of the public. You will play a key role in: Driving user-centred design decisions Conducting user research and usability testing Designing intuitive workflows and interfaces Creating prototypes and validating concepts Translating complex requirements into simple, effective user experiences This role requires strong analytical thinking, excellent stakeholder management skills, and a passion for designing impactful public sector products. Key Responsibilities UX Research & Discovery Conduct user research, interviews, workshops, and usability studies to understand user needs and pain points. Gather and analyse qualitative and quantitative insights to inform design decisions. Translate research findings into actionable recommendations. Experience Design Design user journeys, information architec...