GAMES FLOOR SUPERVISOR

General Summary of Job Duties: The Table Games Floor Supervisor will be responsible for observing all games, players, and dealers to ensure accuracy and protection of the Table Games department. Principle Responsibilities and Duties:

• Maintaining a high quality of guest service.
• Always exhibiting a positive and professional attitude with team members and guests
• Protecting the assets of the company to ensure maximum profitability.
• Enforcing all table game policies and procedures while ensuring excellent guest service.
• Applying your knowledge of dealing procedures including house rules to preserve the security and integrity of games.
• Verifying all bankrolls from previous shifts to ensure accuracy.
• Monitoring games and maintaining appropriate game pace.
• Providing excellent customer service by answering questions, resolving disputes and filling requests.
• Assisting in training and evaluating subo...