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GB Quality Analyst

Company 81 - Manulife Data Services Inc.

Lapu-Lapu City, Central Visayas, Philippines Full time June 09, 2026
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Opportunity Description

Position Responsibilities:

  • Evaluate processed transactions within a defined sample size and turnaround time, ensuring compliance with both existing and newly introduced process and product guidelines.
  • Thoroughly review and assess disputes submitted by processors or stakeholders by validating supporting documentation and comparing it against original audit findings.
  • Partner with operations teams to ensure timely and effective implementation of remediation strategies addressing identified quality issues.

  • Identify opportunities for process enhancement and actively support the development and implementation of improvement initiatives.

  • Provide clear feedback and direction to teams regarding proper processing guidelines, highlighting associated risks including tax, legal, and compliance considerations.

  • Maintain and update quality-related documentation to reflect current standards and procedures.
  • Ensure all...
    • Full time Business Operations Specialists

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    Opportunity Details

    Location Lapu-Lapu City, Central Visayas
    Country Philippines
    Type Full time
    Category Business Operations Specialists
    Posted June 09, 2026
    Deadline July 19, 2026

    About Company 81 - Manulife Data Services Inc.

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    Company 81 - Manulife Data Services Inc.

    Lapu-Lapu City, Philippines

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