Gen AI-Driven Helpdesk Transformation Analyst

The Accountant-General's Department (Singapore) is looking for a team member to join their Helpdesk Transformation Team. In this role, you will support the implementation of a modernised helpdesk system with Gen AI functionalities. You will leverage new technologies to improve customer service delivery and assist with data analysis on helpdesk queries. Ideal candidates will have qualifications in Finance or IT and possess strong analytical, problem-solving, and communication skills. Fresh graduates are welcomed.
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