General Agency Operation Supervisor

Job Description:

• Receive agency appointments and provide excellent customer service by preparing Estimated Port Disbursement Accounts (EPDA) and quotations.
• Deliver port information to vessel masters and maintain communication with shippers, consignees, and principals.
• Appoint and coordinate with sub agents/local agents regarding vessel operational activities.
• Process new customer/vendor registration through KYC/KYV procedures and coordinate with the MIS team.
• Input and register vessel data as well as port disbursement expenses into Front End and Acumatica systems.
• Prepare and monitor prepayments for sub agents/local agents/vendors in accordance with the approved budget.
• Supervise agency administration and operations, from vessel document receipt to cargo document completion...