General Clerk II - London, KY (on-site)

**Position Description & Qualifications**

If you enjoy helping people, organizing documents, and keeping precise records, Serco invites you to join our facility-based team in London, KY as a General Clerk II. In this on-site role, you’ll follow clear procedures to update and manage consumer records, using easy-to-follow guides and manuals. Bring your clerical and customer service talents to a team dedicated to helping Americans access affordable health care.

Serco supports the Centers of Medicare & Medicaid Services as a prime for their Department of Health and Human Service contract which supports the Affordable Care Act. The CMS business unit is focused on providing world-class, technology-enabled support services to government organizations, helping them administer health care programs to the public. The unit delivers document processing, inbound and outbound call center support, business process design and software, application verification, and benefits determi...