General Manager - Luxury Retail & Hospitality

General Manager – Luxury Retail & Hospitality
Central London
£65,000 - £70,000 + bonus

We are looking for a polished, hands-on General Manager to lead a prestigious, heritage-inspired luxury retail and hospitality operation in London. This role combines boutique retail, a restaurant, and exclusive events, offering the chance to drive revenue, shape the customer experience, and grow the business in the UK.

The Role:
• Lead the London operation across retail and hospitality experiences, ensuring exceptional service and premium presentation.
• Manage a team of c.25, overseeing recruitment, training, and development – this will be split over 2 sites
• Own financial performance, driving retail and hospitality revenue, managing budgets, and monitoring KPIs.
• Develop and expand the hospitality arm: host events, build partnerships, and create unique experiences.
• Work closely with international leadership to mainta...