general manager

Role: We are looking for a potential candidate to lead our F&B business. You are required to deliver quality menu and motivate our staff to provide excellent customer service.
Responsibilities: . Lead and motivate a team of front-of-house staff to deliver outstanding customer service . Respond efficiently and accurately to customer complaints . Regularly review product quality and research new vendors . Appraise staff performance and provide feedback to improve productivity . Analyze sales data and member feedback to identify opportunities for improvement . Ensure compliance with hygiene and safety regulations . Manage restaurant's good image and suggest ways to improve it . Control operational costs and identify measures to cut waste . Train new and current employees on proper customer service practices
Qualifications: . Proven work experience as a Restaurant Manager . Strong hospitality and leadership skills, coupled with in-depth wine knowledge and passion for customer satisfa...