Opportunity Description
Greetings from Maneva!
Job Description
Job Title - Genesys Cloud Contact Center Administrator
Experience - 5- 10 Years
Location - PAN India
Notice - Immediate Joiner
Requirement:-
We are seeking an experienced Genesys Cloud Engineer to design, implement, and optimize contact center solutions using Genesys Cloud. The ideal candidate will demonstrate expertise in architecting inbound call flows and in-queue flows, as well as configuring and supporting advanced Genesys Cloud features to deliver seamless customer experiences.
Key Responsibilities:
* Implement inbound call flows and in-queue flows using Genesys Cloud Architect.
* Develop and manage Data Actions, Data Tables, and Triggers to enable dynamic and data-driven workflows.
* Configure and maintain Queues, Skills...
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