Genesys Cloud CX Engineer

Only W2

Only local to NJ office

No C/C is acceptable for this role

Not accepting third party employer assistance here

Genesys Cloud CX Engineer

Weehawken, NJ (Onsite)

Long-Term Consulting Opportunity

We are seeking an experienced Genesys Cloud CX Engineer to join a high-profile engagement supporting UBS. This role will be responsible for designing, developing, configuring, and optimizing customer experience and contact center solutions within the Genesys Cloud CX platform.

This is an excellent opportunity to work directly with enterprise-scale contact center environments, modern cloud technologies, and customer experience transformation initiatives.

Responsibilities

Genesys Cloud Design & Development

Design, develop, and enhance IVR and customer interaction flows using Genesys Architect...