German Customer Service

Customer Experience Coordinator – German speaking

Permanent full‑time role based in the UK with flexible working – work from home every Friday. Salary £30,000 plus bonus.

We are looking for a fluent German‑speaking Customer Experience Coordinator to support our B2B client base.

Responsibilities

• Diagnose a customer’s product requirements and provide a solution.
• Manage the sales process from lead to customer.
• Provide quotes and pricing to customers.
• Complete all sales support administration tasks accurately and effectively, including processing sales orders and quotations.
• Consult with customers regarding the correct product for them.
• Liaise with internal warehouse, transport and engineering teams to ensure lead times are met.

Qualifications & Skills

• At least 2 years of experience in a customer experience, customer support or sales role.
• An inquisiti...