German Customer Service Specialist - Banking

Looking for a role where your love for the German language and helping others plays a major factor? We are hiring on behalf of our client for the role of German Customer Specialist - On-site in Athens, Greece!

In this opportunity, you will be part of a fast-paced team, supporting retail banking customers for an international US bank in Europe. You will enjoy structured working hours and have the chance to grow within a professional BPO environment that is focused on delivering top-quality customer service.

Responsibilities

• Handle incoming and outgoing customer contacts via phone calls, email and chat in a professional and efficient manner
• Deliver outstanding service by understanding customer needs and resolving inquiries to ensure high satisfaction
• Build lasting relationships of trust with customers through clear, open, and engaging communication
• Provide accurate, complete, and timely information usin...