German-Speaking Customer Experts for an Automotive Company - Work In Greece

Mercier Consultancy MD is looking for skilled German‑Speaking Customer Experts to join our team supporting a leading automotive company in Greece. In this role, you will provide exceptional customer service to German‑speaking clients, assisting them with inquiries related to automobile products, services, and after‑sales support.

Key Responsibilities

• Offer professional and courteous support to German‑speaking customers via phone, email, and chat regarding automotive products, service appointments, and technical assistance
• Assist customers in troubleshooting, booking maintenance, and resolving issues promptly
• Maintain detailed and accurate records of customer interactions within CRM systems
• Coordinate with sales, technical, and service teams to ensure high levels of customer satisfaction
• Keep up‑to‑date with the latest automotive product knowledge, company policies, and market trends
• Provide insights and fee...