Global Client Operations Director — 12-Month FTC

Client Operations Associate Director - 12 month maternity cover

The Operations Associate Director is responsible for driving operational excellence across planning, reporting, workflow management, and data governance processes. The role focuses on four key areas: Dashboard Management, Monday.com Operations, Media Plan Template Governance, and Commercial Reporting.

Working closely with Planning, Activation, and Data, Technology & Analytics (DTA) teams, this role ensures consistency, accuracy, compliance, and effective communication across markets and client teams.

Key Responsibilities

• Coordinate with local planning teams to collect quarterly and annual planning and actualised data within agreed timelines.
• Ensure data templates are completed accurately and consistently across markets.
• Partner with Data, Technology & Analytics (DTA) teams to provide guidance, troubleshooting, and training to local teams.
• Lead co...