Global Customer Advocacy Director - Scale Support

A premier gaming company is seeking a Senior Director for Global Customer Advocacy in Singapore. This role involves leading a global team to enhance customer engagement and improve support services. The ideal candidate will have over 10 years of experience in customer service within the tech industry and strong project management capabilities. Responsibilities include developing service strategies, driving performance through analytics, and fostering a customer-centric culture. The company emphasizes diversity and inclusion, providing an equitable workplace for all.
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