Global Customer Service Coach (m/w/d)

Train Minds. Shape Culture. Transform Customer Service.

As a Global Customer Service Coach, you will play a key role in strengthening and scaling our customer service excellence worldwide. You will work closely with the Head of Customer Service and local management teams to professionalize customer service processes, develop people and organizations, and embed a truly customer‑centric culture across our mixed sales companies.

You act as a coach, change agent, and ambassador for our customer service strategy, translating strategy into daily business impact.

Your Responsibilities

Coaching & Capability Building