Global Head of Customer Experience & Growth

IG Index Limited seeks a Head of Customer Experience to drive transformation in customer service globally. This strategic leadership role requires overseeing a multi-regional team while focusing on enhancing satisfaction and commercial growth.

The ideal candidate possesses 10+ years in customer service, demonstrated expertise in digital and AI integration, and the ability to lead change in a dynamic environment. You'll define a customer service strategy aligning with IG's objectives and ensure innovation in operational models.