Global Intraday & WFM Lead

Resmed seeks a Global Intraday Coordinator / Workforce Analyst in Kuala Lumpur. The role focuses on managing real-time performance metrics across global contact center operations, ensuring optimal staffing execution and operational efficiency.

The ideal candidate will have at least 3 years of Workforce Management experience, strong Excel skills, and a proven ability to analyze data. The position offers a dynamic, fast-paced environment to drive efficiency and innovation.