Global IT Service Ops Leader, AI-Driven Infra & Cyber

GIC Private Limited is seeking a Head of IT Service Operations to lead and uplift service operations across our global infrastructure. You will be responsible for ensuring operational excellence through AI-powered workflows and enhancing ServiceNow platform functionalities. The ideal candidate has over 12 years of experience in IT Service Operations within financial institutions or global MNCs. This role provides a unique opportunity to shape our technology landscape and foster a culture of standardization and continuous improvement.
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