Global IT Support Specialist

Your influential mission. You will...

• Provide Tier 1-2 IT support for Playtech employees on-site and remotely
• Troubleshoot IT problems globally via a centralized ticket system
• Track and keep IT assets inventory up-to-date
• Be responsible for installation, administration, maintenance and troubleshooting different devices
• Troubleshoot network issues
• Communicate with employees to identify problems and advise on solutions

Components for success. You...

• Have 2+ years of experience in an IT support role
• Have a good understanding of Windows based client environments and Active Directory
• Possess practical knowledge of computer hardware and maintenance
• Have a basic understanding of TCP/IP, Network elements and services, Wireless and VPN environments
• Are ready to contribute to documentation, KB...