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Global Middle Office – Team Leader

Manulife

Quezon City, Metro Manila, Philippines Full time June 08, 2026
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Opportunity Description

To perform and lead a variety of core Investment Operations transactions as a generalist or in combination of Disciplines in the Middle Office function, for a global client organization that may involve internal and external customers/stakeholders contact for query and issue resolution.

Position Responsibilities:

  • Effectively and efficiently manage the day-to-day operations of the team to ensure adherence to service level agreement
  • As regional function lead (i.e. Asia, North America) for MBPS, provide functional expertise and assume accountability for the efficiency and quality of service delivery of the team
  • Ensure the effective cascade and communication of operational risk awareness and management practices.
  • Provide real-time management support to address escalations and to resolve conflicts arising from difficult or complex scenarios in production
  • Actively participate in regular service calls with various Middle Office teams onsh...
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