Global Reservation Agent (Hospitality)

Responsibilities

• Handle calls and emails professionally.
• Provide accurate information about products and services.
• Upsell properties or services within the hotel chain to potential and existing customers.

Qualifications

• Fluent in English and Bahasa Indonesia.
• Minimum education: Diploma (D3) in any major.
• Minimum 1 year of experience in hospitality, customer service, or sales (customer-facing roles).
• Communicative and customer-oriented.
• Willing to relocate and work full on-site in Bali 5 days a week.
• Willing to work in a shifting schedule, including weekends and public holidays.
• Immediate availability is preferred.