Global Upstream Customer Service Engineer

_As a_ **_Design for Service Engineer_** _, you will be the champion for both the end customer and our dealer network during the development of Ford’s exciting new Passenger Vehicles. Working at the intersection of engineering, finance, and customer experience, you will collaborate with cross-functional teams—including Design, Product Development, Finance, Diagnostics, and Aftersales—to ensure our future vehicles meet global serviceability standards._

_Your ultimate goal is to influence vehicle design early in the development cycle to make maintenance and repairs easier, faster, and more cost-effective, directly lowering the cost of ownership for our customers._

**Represent Aftersales in New Vehicle Development Programs:**

+ **Global Collaboration:** Partner with the Global Lead Design for Service Program Manager to support all aspects of regional vehicle programs.
+ **Strategic Planning:** Help develop and align on the Global Program Support Plan f...