Governance Officer

Overview of the role

Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and excel through cloud, data, AI, security, and collaboration solutions. We are seeking a Governance Officer to support the management and continual improvement of ISO standards, GDPR compliance, business continuity frameworks, and wider organisational governance.

What will you be doing?

ISO, compliance & governance:
You’ll support the maintenance and development of ISO standards and internal policies aligned to ISO 27001, 9001, 20000, 14001, 22301, GDPR, NIS2 and wider governance frameworks.

Audits & risk management:
You’ll conduct internal audits, produce audit reports, track corrective actions, and support process and root‑cause improvements.

Incident & data management:
You’ll assist in recording, investigating, and resolving compliance, security, and data‑breach incidents, maintaining accurate documentat...